IT Support Technician I
Location: Englewood, CO
Job Type: contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations.
Position Overview for the IT Support Technician I:
- Provide basic desktop, printers, and peripherals support on-site to end users.
- Assist with conference room setup, audio-visual equipment, and troubleshooting.
- Deliver exceptional customer service ensuring high levels of customer satisfaction.
- Support and maintain hardware and software solutions as per organizational standards.
- Collaborate effectively with team members and share knowledge to enhance team performance.
Requirements for the IT Support Technician I:
- Associate’s Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.).
- 1-2 or more years of relevant experience in desktop support.
- Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals.
- Demonstrated customer/solution ownership and a drive for excellence.
- Excellent written and verbal communication skills with end users.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.